Royal Bank of Scotland Customer Service

List of Royal Bank of Scotland Customer Service Numbers

• Emergency support 0800 023 4540
• Overseas emergency support 0131 339 7609
• Lost card support 0370 600 0459
• Overseas lost card support 0126 850 0813
• Fraud reporting support 0345 724 2424
• Overseas fraud support 0131 549 8888
• Business fraud reporting support 0345 600 2230
• Credit card fraud report support 0800 161 5153
• Business credit card fraud report 0800 161 5164
• Credit card support contact 0370 907 0010
• Business credit card contact 0370 154 1234
• Business one customer support 0345 300 8460
• Overseas business customers 0118 373 2181
• Business digital banking 0345 300 2952
• International banking support 0800 210 0235
• Premier banking support 0333 202 3332
• General inquiries mortgage support 0800 056 3220
• Mortgage contact 0800 056 0567
• Personal Loan support 0800 148 8331
• Silver account membership contact 0345 607 5154
• Overseas silver account membership contact 0239 266 6062
• Platinum members support 0345 609 0456
• Overseas platinum members 0239 266 8827
• Black account members contact 0345 266 8801
• Overseas black account members support 0239 266 8814
• Home insurance contact 0345 246 0452
• Life insurance support 0330 390 0512
• Banking helpline contact 0345 303 0344

List of Royal Bank of Scotland Service Email Address

Important Links

Royal Bank of Scotland Service Postal Address

Customer Complaints address Customer Relations Manager, 1st Floor, 2 St Philips Place, Birmingham, B3 2RB

Premium banking complaints address Customer Relations Manager, The Royal Bank of Scotland, Freepost, PO Box 594, Chatham, ME4 9DP

Business complaints address Business Complaints Team, 5th Floor, 8 Brindley Place, Birmingham, B1 2TZ

Invoice Finance complaints Commercial Complaints Centre, 4th Floor, 2 St. Philips Place, Birmingham, B3 2RB

How can I reach Royal Bank of Scotland customer service?

• You can reach Royal Bank of Scotland customer service for any banking related queries such as transferring money, digital banking, and savings and investment services that will help in lifting your savings. The Royal Bank of Scotland customer service phone number is available 24 hours and can be contacted immediately during an emergency. Royal Bank of Scotland customer servicefree number is 0800 023 4540.
• The customer who lives outside UK can call Royal Bank of Scotland overseas number 0131 339 7609.

Where can I contact for Royal Bank of Scotland lost card?

• You can inform regarding your lost debit or credit card to Royal Bank of Scotland by calling RBS lost and stolen card number 0370 600 0459.
• You can call on this number anytime during the day as it is available 24 hours 7 days a week. You can even report lost debit or credit card online through this page. The abroad customers can use another number to reach the Royal Bank of Scotland which is 0126 850 0813.

How can I contact the Royal Bank of Scotland fraud department?

• You can report any fraudulent activity to the Royal Bank of Scotland fraud department by calling Royal Bank of Scotland fraud line number 0345 724 2424.
• This number can be contacted anytime as it is available 24 hours and it deals with all frauds related to personal and current accounts. The customers living abroad can call on alternate number 0131 549 8888.
• The customers having a business account with RBS can use Royal Bank of Scotland fraud number 0345 600 2430.
• The frauds related to the credit cards can be reported Royal Bank of Scotland credit card fraud number 0800 161 5153. This number is used for personal credit cards. However, business credit card frauds can be reported through the Royal Bank of Scotland fraud department telephone free number 0800 161 5164. The customer living outside the UK can call on 0345 300 4350.

How to cancel a Royal Bank of Scotland credit card?

• The Royal Bank of Scotland personal credit card can be applied or canceled through the Royal Bank of Scotland credit card contact number 0370 907 0010.
• The overseas customers can also apply for a Royal Bank of Scotland credit card through this number 0126 850 8018.
• If you wish to apply for a Royal Bank of Scotland business credit card, the contact number is 0370 154 1234.
• This number can be called upon between 8 AM-6 PM from Monday to Friday and between 9 AM-1 PM on Saturday. The business one customers can resolve their issues by calling on 0345 300 8460.
• How can I reach the Royal Bank of Scotland business banking number?
• The Royal Bank of Scotland business banking issues can be sorted out by calling Royal Bank of Scotland business banking number 0345 600 2230.
• The routine issues related to the business accounts can also be resolved through this number.
• However, the overseas customers can call on 0118 373 2181 for resolving their queries.
• If you are facing any issues related to digital banking, you can call on Royal Bank of Scotland business banking contact number 0345 300 2952.
• This number is available between 8 AM-6 PM from Monday to Friday. The queries related to international banking can be handled well by calling on 0800 210 0235. You can call on this number between 9 AM-5 Pm from Monday to Friday.

How can I resolve my Royal Bank of Scotland mortgage inquiries?

• You need to call on Royal Bank of Scotland mortgage contact number 0800 056 3220 if you are having inquiries related to the Royal Bank of Scotland mortgage. The working hours between which you can call on this number are between 8 AM-8 PM from Monday to Thursday and between 8 AM-6 PM on Friday. On Saturday, the call timings are between 9 AM-4 PM.
• The mortgage did by you with Royal Bank of Scotland can be managed well by the mortgage team and you can contact them through Royal Bank of Scotland mortgage team number 0800 056 0567.
• The overseas customers can manage their mortgage with Royal Bank of Scotland through this number 0121 629 0739.
• Your queries related to the Royal Bank of Scotland personal loan can be resolved by calling on this number 0800 148 8331.
• The call timings for resolving loan inquiries are between 9 AM-3 PM on Saturdays and between 8 AM-8 PM from Monday to Friday. The customers using minicom service to resolve their mortgage inquiries can make a call at 0800 404 6160.

How can I apply for Royal Bank of Scotland membership services?

• There are different numbers for different membership services. If you wish to apply for Royal Bank of Scotland silver membership, you need to call on 0345 607 5154.
• The application for platinum membership can be made by calling at 0345 609 0456. If you wish to apply for black account membership, you need to call 0345 266 8801.

How can I file a written complaint to the Royal Bank of Scotland complaints department?

You can file a written complaint to the customer relation manager related to general issues at the following address:

Customer Relations Manager, 1st Floor, 2 St Phillips Place, Birmingham, B3 2RB

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